Fact Sheet Contact Center Industry

Business Services in Germany

Issue 2018

Fact Sheet: Business Services in Germany Fact Sheet: Business Services in Germany | © GTAI

The business services sector in Germany experienced remarkably steady growth between 2014 and 2018. The global trend toward disruptive innovation is driving startups in particular to pursue new solutions. Outsourcing is becoming more and more common, and from accounting, taxes, personnel, computing and security, hardly an aspect of German business has remained untouched by this trend.

  • Subjects Contact Center Industry
    Corporate Services
    BPO, Shared Services Industry


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