Fact Sheet Contact Center Industry
Business Services in Germany
Issue 2018
Dec 18, 2017

The business services sector in Germany experienced remarkably steady growth between 2014 and 2018. The global trend toward disruptive innovation is driving startups in particular to pursue new solutions. Outsourcing is becoming more and more common, and from accounting, taxes, personnel, computing and security, hardly an aspect of German business has remained untouched by this trend.
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Subjects
Contact Center Industry
Corporate Services
BPO, Shared Services Industry
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Fact Sheet - Business Services in Germany
Issue 2018(PDF; 870.9 KB)
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